Frequently Asked Questions

  1. Why was the Notice issued?

    The Court authorized the Notice because you have a right to know about a proposed Settlement of this class action lawsuit and about all of your options, before the Court decides whether to give final approval to the Settlement. The Notice, along with this website, explains the lawsuit, the Settlement, and your legal rights.

    The Honorable Judge Thomas J. Rebull of the 11th Judicial Circuit in and for Miami-Dade County, Florida, is overseeing this case. The case is called Jasher et al. v. Service Spot, LLC, et al., Case No. 2025-017619-CA-01. The people who sued are called the Plaintiffs. The Defendants are Service Spot, LLC, and TripGate LLC.

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  2. What is a class action?

    In a class action, one or more people called class representatives (in this case, Shamar Jasher and Jackie Mutschler) sue on behalf of a group or a “class” of people who have similar claims. In a class action, a court resolves the issues for all class members, except for those who exclude those who exclude themselves from the class.

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  3. What is this lawsuit about?

    This lawsuit claims that Defendants failed to properly disclose a mandatory Reservation Fee for online bookings on ParkOn.com and/or CheapAirportParking.org in alleged violation of California’s Honest Pricing Law, Cal. Civ. Code § 1700(a)(29)(A). Defendants deny that they violated any law. The Court has not determined who is right and who is wrong. Rather, the Parties have agreed to settle the lawsuit to avoid the uncertainties and expenses associated with ongoing litigation.

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  4. Why is there a settlement?

    The Court has not decided whether Plaintiffs or Defendants should win this case. Instead, both sides agreed to a settlement. That way, they avoid the uncertainties and expenses associated with ongoing litigation, and Settlement Class Members will get compensation sooner rather than, if at all, after the completion of a trial.

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  5. How do I know if I am in the Settlement Class?

    The Court decided that everyone who fits the following description is a member of the Settlement Class:

    All California residents who made a reservation through ParkOn.com or CheapAirportParking.org and paid a mandatory Reservation Fee at checkout from July 1, 2024, to June 9, 2025.

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  6. What does the Settlement provide?

    Monetary Relief. A Settlement Fund has been created totaling $500,000. Settlement Class Member payments, the cost to administer the Settlement, the cost to inform people about the Settlement, attorneys’ fees (inclusive of litigation costs), and an award to the Class Representatives will come out of this fund (see Question 12).

    Prospective Relief. Additionally, as part of the Settlement, Defendants have represented that they will clearly and conspicuously disclose Reservation Fees to consumers with the advertised price presented to a consumer in the first instance, unless and until California’s Honest Pricing Law, Cal. Civ. Code § 1770(a)(29)(A), is amended, repealed, or otherwise invalidated.

    A detailed description of the settlement benefits can be found in the Settlement Agreement, a copy of which is accessible by clicking here.

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  7. How much will my payment be?

    To receive a pro rata share of the Settlement, which will be based on the total amount of Reservation Fees you paid, you must submit a timely and complete Claim Form no later than December 17, 2026. Your payment will be paid at your election by PayPal, Venmo, Zelle, or check. Claim Forms must be submitted online by 11:59 p.m. ET on December 17, 2026, or mailed and postmarked by December 17, 2026. You can contact Class Counsel at 1-646-837-7150 to inquire as to the number of claims and/or requests for exclusion that have been received to date.

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  8. When will I get my payment?

    The hearing to consider the fairness of the Settlement is scheduled for November 2, 2026. If the Court approves the Settlement, eligible Settlement Class Members whose claims were approved by the Settlement Administrator will receive their payment within 28 days after December 17, 2026. The payment will be made in the form of a check, unless you elect to receive payment by PayPal, Zelle, or Venmo. All checks will expire and become void 180 days after they are issued.

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  9. How do I get a payment?

    If you are a Settlement Class Member and you want to get a payment, you must complete and submit a Claim Form by December 17, 2026. Claims Forms can be found and submitted by clicking here, or by printing and mailing a paper Claim Form, copies of which are available for download here.

    We encourage you to submit your claim online. Not only is it easier and more secure, but it is completely free and takes only minutes!

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  10. What am I giving up if I stay in the Settlement Class?

    If the Settlement becomes final and you do not exclude yourself from it, you will give up your right to sue Defendants and other Released Parties for the claims being resolved by this Settlement. The specific claims you are giving up against Defendants are described in the Settlement Agreement. You will be releasing Defendants and certain of its affiliates, employees, and representatives as described in Section 1.30 of the Settlement Agreement. Unless you exclude yourself (Question 13), you are “releasing” the claims, regardless of whether you claim your payment or not.

    The Settlement Agreement is available here. The Settlement Agreement describes the released claims with specific descriptions, so read it carefully. If you have any questions, you can talk to the lawyers listed in Question 11 for free or you can, of course, talk to your own lawyer at your expense.

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  11. Do I have a lawyer in this case?

    The Court has appointed Philip L. Fraietta of Bursor & Fisher, P.A., to be the attorney representing the Settlement Class. He is called “Class Counsel.” He believes, after conducting an extensive investigation, that the Settlement Agreement is fair, reasonable, and in the best interests of the Settlement Class. You will not be charged for this lawyer. If you want to be represented by your own lawyer in this case, you may hire one at your expense.

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  12. How will the lawyer be paid?

    Defendants have agreed that Class Counsel’s attorney fees and costs may be paid out of the Settlement Fund in an amount to be determined by the Court. The fee petition will seek no more than 33% of the Settlement Fund, inclusive of reimbursement of costs and expenses; the Court may award less than this amount. Under the Settlement Agreement, any amount awarded to Class Counsel will be paid out of the Settlement Fund.

    Subject to approval by the Court, Defendants have agreed that the Class Representatives may be paid a Service Award of $5,000 each from the Settlement Fund for their services in helping to bring and resolve this case.

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  13. How do I get out of the Settlement?

    The deadline to file an opt-out passed on May 4, 2026.

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  14. If I don’t exclude myself, can I sue Defendants for the same thing later?

    No. Unless you excluded yourself, you give up any right to sue Defendants for the claims being resolved by this Settlement.

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  15. If I exclude myself, can I get anything from this Settlement?

    No. If you excluded yourself, you will not receive any payment from the Settlement Fund.

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  16. How do I object to the Settlement?

    The deadline to object to this Settlement passed on May 4, 2026.

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  17. What’s the difference between objecting and excluding myself from the Settlement?

    Objecting simply means telling the Court that you don’t like something about the Settlement. You can object only if you stay in the Settlement Class. Excluding yourself from the Settlement Class is telling the Court that you don’t want to be part of the Settlement Class. If you exclude yourself, you have no basis to object because the case will no longer affect you.

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  18. When and where will the Court decide whether to approve the Settlement?

    The Court will hold the Final Approval Hearing at 9:00 a.m. on November 2, 2026, by Zoom videoconference. The purpose of the hearing will be for the Court to determine whether to approve the Settlement as fair, reasonable, adequate, and in the best interests of the Settlement Class; to consider Class Counsel’s request for attorneys’ fees and expenses; and to consider the request for Service Awards to the Class Representatives. At that hearing, the Court will be available to hear any objections and arguments concerning the fairness of the Settlement. The hearing may be postponed to a different date or time without notice, so it is a good idea to check for updates by visiting this Settlement Website. If, however, you timely object to the Settlement and advise the Court that you intend to appear and speak at the Final Approval Hearing, you will receive notice of any change in the date, time, or location of the Final Approval Hearing.

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  19. Do I have to come to the hearing?

    No. Class Counsel will answer any questions the Court may have. However, you are welcome to come at your own expense. If you send an objection or comment, you don’t have to come to Court to talk about it. As long as you file and mail your written objection on time, the Court will consider it. You may also pay another lawyer to attend, but it’s not required.

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  20. May I speak at the hearing?

    The deadline to request to speak the Hearing passed on May 4, 2026.

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  21. How can I get more information?

    This website summarizes the Settlement. More details are in the Settlement Agreement. You can get a copy of the Settlement Agreement here. You may also write with questions to Service Spot Settlement, Settlement Administrator, P.O. Box 2110, Portland OR 97208-2110. You can call the Settlement Administrator at 1-877-239-2387 or Class Counsel at 1-646-837-7150 if you have any questions. Before doing so, however, please read the Notice carefully. You may also find additional information on this website.

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